Unless you’re living on a deserted island, you probably had a customer service transaction today--buying groceries, making a doctor’s appointment, mailing a package, getting a cup of coffee. Did you look for God in that interaction?

In this newsletter one man’s experience replacing his windshield leads him to think about the potential of all our interactions.  A claims adjuster gets out from behind a desk and into people’s losses, thoughts, and memories. And you, reader, will be called to to view your barista as a beloved child of God. Because she is.

Read on.

Wow! Customer Service

From The High Calling

Can there be a higher calling than getting your cracked windshield replaced?  Read more

Connecting to Customers

From The High Calling

When a claims adjuster made it out from behind the anonymity of the telephone into people’s living rooms, she discovered a valuable lesson. Read more

​You Shall Not Make Wrongful Use of the Name of the Lord Your God

From the Theology of Work Project

Simply to learn and say someone’s name is a blessing, especially if he or she is often treated as nameless, invisible, or insignificant. Do you know the name of the person who empties your trashcan, answers your customer service call, or drives your bus? Maybe you should.  Read more